Customer Experience
Example
For example, a company that implements Customer Experience strategies, like Enhancing the customer experience led to better customer retention rates., can see significant improvements in their business performance by streamlining workflows, enhancing productivity, and boosting overall profitability.
Definition
The impression your customers have of your brand as a whole throughout all aspects of the buyer's journey. This term is crucial in the Customer Experience context as it helps businesses understand how to Customer Experience in their operations, making it highly relevant for industries looking to optimize Customer Experience processes.
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